Workflow automation

Reducing IT Department 🖥️ Workload Using Workflows

By 2021-10-01October 11th, 2021No Comments

To keep ahead of the competition, every company must adapt to rising client demands. Reducing workload is one method to free up more time for innovation and get that competitive advantage. 

Let’s take a look at how a workflow automation software like Zapier or Integromat may help you decrease your burden while also increasing efficiency and convenience.

Reducing Workload Using Workflow Automation Software

By introducing workflow automation software such as Zapier and Integromat, you can effectively manage the workload of your teams. For example, you can check the number of assigned jobs to your employees and relocate them if required. 

With the help of the automation software, you can see the number of tasks and their duration, urgency, and significance. That enables you to limit additional functions for an employee already working on an essential portion of a critical deadline project.

Without the help of automation software, you might assign more tasks to the already burdened employee, resulting in inefficiency and delay in the project.

Workflow automation improves the speed and reliability of programmes, databases, and web services by automating the execution of specific business activities. Significant businesses have now adopted workload automation to improve IT agility and cut costs.

Employees are saving between 10% and 50% of the time they spend on manual activities owing to automation success, according to 73 per cent of IT leaders.

Here is how different departments are using workflow automation software such as Zapier and Integromat to reduce their workloads:

  1. IT Department: According to a survey conducted by Zapier, 51% of IT personnel use automation to handle their emails. Many people also use it to connect with coworkers, update project lists, meet deadlines via a calendar, and test ideas. As a result, teams save 20 hours every week by using automation software.
  2. Finance Department: About 43% of accountants use automation software to import hours into payroll. Around 40% of those who used it said it helped them connect with their team, gather receipts, and expedite purchase and budget approvals. They save about four hours each week as a result of this.
  3. Sales and Customers Support: Meanwhile, approximately four out of ten sales and customer support professionals utilised automation to inform their team members about a lead or client, collect invoices and payments, and notify a lead or customer.

Marketing Department: 42 per cent of marketers use automation software to identify and target customers. More than a quarter of them used marketing automation to schedule emails. A third used it to send personalised messages, manage a subscriber database, or alert team members of events.

Although many IT managers recognise the importance of automation software, it is frequently ignored because most teams believe they are already doing an excellent job without a well-defined procedure.

However, setting up and automating your workflows using software like Zapier and Integromat can help your IT department become more efficient while saving huge costs. So schedule a call with our experts at Tillforty and get an expert opinion on reducing your IT Department’s workload using workflows. Let us help you automate your workflows and the best workflow management systems that suit your department’s needs.